Zain eShop

Frequently Asked Questions

What payment methods do we accept?

You can pay using cash on delivery or card on delivery or any credit/debit card (VISA, Master, …. ).

How to apply a promo code?

-Enter the promo code before checkout.
-Make sure you click apply coupon.

Are the products trusted by official brands?

Yes, All products over Zain eShop are trusted by official brands.

Are the products under warranty?

Yes, all products are guaranteed by official suppliers.
BrandVendorAddressNumber
One Plus(Hello Jordan) Jordanian Hello Distribution CompanyAl Bayader, As-Senaah Street, Building 35b06-5827775
Basus
SamsungBMS menaAl-Madina Al-Monawara St 276, Amman, Jordan0792900900, 0799142019
HuaweiCell AvenueZarqa: Mecca Street, opposite the Housing Bank, Safeway traffic light

Irbid: near Al-Qubba circle

Karak: Al Thanya - Al Dalaeen Commercial Complex next to Al Manaseer

Aqaba: Tunisian Hammamet Street - DoubleTree Hilton Hotel		05-3939630

02-7261622

06-5800030

03-2015908
HuaweiReach Al-Shorouk Company for Installing Digital ServicesAmman: Al-Muqabalin - Al-Sakhrah Al-Mosharafa Street - next to Bin Al-Ameed

Amman: Jordanian University Street - next to Rawan Cake		06-5813831 / 0779779977

0775959566

06-5607973/ 0795768888
TellourRefaat Al-Nabulsi and Partners CompanyJabal Amman - Prince Muhammad Street - Building 162 - 2nd floor4621599 
iPhone(devices and watches)iSystemAbdali - Abdali Mall 2nd Floor

Sweifieh - Fountain Complex - Abd Al Rahim Al Hajj Mohammad St		06-5829504

06-4011263
Smart Cloud- 365Irbid, Abu Rashid Street (Wasfi Al Tal Street), near Cedar Halls

Amman - King Abdulla II St. in front of leaders		0796688831

0796818189
XIAOMIONE O ONE ElectronicsShmeisani - behind Jordan Hospital - Ibn Asaker Street - Villa No. 4 
TecnoReach Al-Shorouk Company for Installing Digital ServicesAmman: Abdullah Ghosheh Street - 100 meters after Al Manaseer gas station, Building No. 9106-5813831 / 0779779977
infinix Amman, Alswifyeh, Ali Nasoh Altaher Street, Sukarieh Complex, Front of Arab islamic Bank0792418181
0782028000
0778899208
0798080918
 Zarqa, Bab Alwad street
 Aqaba , Almohands street, front of ABC Bank.
Vivo Service Center 89 WASFI AL-TALL St, Amman City065520777
​​RockRose maintenance center ​RockRose accessories brandsweifeh- al waha complex- office number 2150795355509
seven circle area- DHL building- Tamba exhibition 
TAG Mobiles Bldg. No. 46, Abdel Rahim Al-Waked Street, Shmeisani P.O. Box: 921100, Amman 11192, Hashemite Kingdom of Jordan06-5827775
Baykron and DicotaVision “The Jordanian Vision for Telecom Co VTCAmman Um Uthaina, Mosul Street, behind Social Security Building No. 3065544590
065528790
TP-LinkJebel Ali Computer Supplies Trading CompanyGardens St. , Abu Al Raed Commercial Complex (72), Amman0780649888
AnkerGolden connectorFaraj Commercial Complex , office 1/F، Seven Circle , Abdallah Ghosheh street, Amman0796677002

How can I track my order?

You can track the status of your order from my orders page (Track My Orders) and you have to be logged in.

Can I change my order?

Order can be changed if it  has not been processed for shipping yet . You can reach us on 0790001234. 
Noting that the order should be canceled the re-order again

Are all prices on the eShop including tax?

Yes, All prices displayed at our eShop are TAX inclusive.

How can I buy a line through eShop?

Currently, you can request the needed line from Here, and we will contact you to complete the purchase.

Can I get a full refund?

Full refund will be determined and handled case by case.

How much it will take a time?

It will take up to five working days.

How can I reach you ?

-You can call  us on 0790001234.
-You can chat with us.