Terms

Privacy policy

PLEASE READ THE FOLLOWING TERMS CAREFULLY

Your privacy is important to us. This Privacy Policy gives you full visibility of how we collect, use, share and protect your personal data when you use our products, services and our website.

1. About our privacy and cookies policy

This Website and\or application collects some Personal Data from its Users. And your usage of the Website means your consent on collecting and processing your Personal Data which is under Zain's possession, if you do not want us to collect and \or process your Personal data please Consent withdrawal may result in suspension to you access and usage of the Website.

In this privacy policy:

  • "we/us" means ZainJo
  • "third party" means someone who is not you or us

2. How to contact us Policy summary

Your opinion matters to us – if you have any questions about our privacy policy or your privacy settings, please submit your query and a member of our dedicated team will respond to you. If you would like to mail us by post directly to ZainJo at 421, King Abdullah II street 940821 Amman, 11194 Jordan.

3. Policy summary

Device permissions for Personal Data access

The information we collect about you and how we collect it can vary depending on the products and services that you use and subscribe to, how you have used the products and services, and how you have interacted with ZainJo even if you aren't a customer, or what we have obtained from a third party with permission to share it with us.

4. Personal Data collected for the following purposes and using the following services

Personal information we collect about you

Personal Data: Approximate location permission (continuous), Approximate location permission (non-continuous), Camera permission, Phone permission, Precise location permission (continuous), Precise location permission (non-continuous) and Storage permission

Full policy

Owner and Data Controller

1. Types of Data collected

Among the types of Personal Data that this Website collects, by itself or through third parties, there are: Approximate location permission (continuous), Camera permission, Precise location permission (continuous), Precise location permission (non-continuous), Approximate location permission (non-continuous), Phone permission and Storage permission.

Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection. The Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website. All Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without any consequences on the availability or the functioning of the service.

Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner.

Any use of Cookies – or of other tracking tools – by this Website or by the owners of third-party services used by this Website serves the purpose of providing the service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy, if available.

Users are responsible for any third-party Personal Data obtained, published or shared through this Website and confirm that they have the third party's consent to provide the Data to the Owner.

ZainJo will process your personal data based on

The performance of your contract or to enter into the contract and to take action on your requests. For example, so you can make calls and texts, and browse the internet on your phone, we process things like the numbers you dial, how much data you're using and when you're doing it so we can provide connectivity. This also enables us to generate your bill, based on your usage. We also may conduct credit checks when you apply for a product or service.

ZainJo legitimate business interests, for example, fraud prevention, maintaining the security of our network and services, direct marketing, and the improvement of our services. Whenever we rely on this lawful basis to process your data. Additionally, in some cases you have the right to object to this processing.

Compliance with a mandatory legal obligation, including for example accounting and tax requirements, which are subject to strict internal policies (such as retention periods), procedures, and your right to restrict usage of your data, which control the scope of legal assistance to be provided.

Consent you provide where ZainJo does not rely on another legal basis. Consent may be withdrawn at any time. When you give your consent, you will be given details on how to withdraw your consent.

We will collect your personal data when you, for example:

  1. Buy or use any of our products and services.
  2. Use our network or other ZainJo products and services.
  3. Register for a specific product or service.
  4. Subscribe to alerts or other services from us.
  5. Contact us through various channels, or ask for information about a product or service.
  6. Take part in a competition, prize draw or survey.
  7. Visit or browse our website.
  8. Have given permission to other companies to share information about you.
  9. Where your information is publicly available.
  10. Are the customer of a business that we acquire.